Frequently asked questions
When will I receive my Zumbase stand?
Orders are typically shipped within 1-3 business days after the order is placed, business days are Monday through Friday.
How do assemble my stand?
Follow these steps to assemble your stand:
What is the largest size the stand will hold?
The gripping arm of the stand will hold a phone or device that is 3.5" (inches) wide at the most. Any devices larger than that will not fit in the phone stand grip.
Will it hold a tablet or digital reader?
The Zumbase is not designed for tablets, laptops, digital readers, or other devices that are wider than 3.5" or that are heavier than typical handheld phones.
How do I turn my phone horizontal/vertical?
Adjust the clasp at the back of the phone grip by turning it counter-clockwise to loosen it slightly, then adjust to device to the desired angle. Afterwards, tighten the clasp by turning it clockwise until the grip does not move when you let go.
Why does my phone stand look slightly different than the images?
We are currently shipping an updated version of the stand that utilizes a ball joint instead of a simple up/down neck. This new design looks slightly different from the photos on the main page but functions similarly (better). We consider the existing images to be an accurate representation of the product despite the different joint used on the neck.